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Customer Service

Contact Us

Use this page to contact Barbie Collector regarding

  • Customer Service issues with the Barbie® Collector catalog or shopping orders.
  • Difficulty logging in to, the Barbie™ Fan Club or the Barbie™ Bulletin Board.
  • General comments about or dolls in the Barbie® Collector line.

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*Free standard shipping offer with $100 minimum purchase (excluding gift cards, gift wrapping, Barbie™ Fan Club membership, and any applicable tax) is not valid on previous purchases. May not be combined with any other offer or discount. The discount appears in your cart when the qualifying item(s) in your cart reach the offer threshold. Applies to standard shipping only, and excludes rush orders and additional shipping charges for Canadian addresses.

ADVERTISEMENT. This website is dedicated to the promotion and sale of collectible Barbie® dolls.

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