Shipping fees are based on your total order, excluding tax and gift wrap. Our shipping and processing charge includes the cost of processing your order, handling and packaging the products you have purchased, and delivering them to you and/or to the recipients you designate. The minimum rate is $5.95 for standard shipping. Our standard shipping and processing rates are for the continental United States only.
|SHIPPING & PROCESSING FEES|
|Order Value (before tax)||Shipping & Processing|
|Up to $40.00||$5.95|
|$400.01 and over||$14.95|
|2 Day Rush*: Add $17 to the shipping fees above|
|Next Day Rush*: Add $22 to the shipping fees above|
|Standard Mail: Add $15 to the standard shipping rate above|
|*For all Rush orders, please allow one additional day for processing.|
Rush not available to APO/FPO addresses.
Our goal is to ship your order as quickly as possible—subject to availability, receipt of payment, and credit authorization. (We'll inform you if an item is temporarily out of stock.)
Delivery dates are estimates only. Delivery calculation starts on the first business day after the order is placed. Delivery estimates to Canada are to your door. (Business days are Monday through Friday, not including holidays.) Use guaranteed Rush shipping to ensure arrival by a specific date. (See below).
Rush shipping is available at an additional cost for most items and addresses, except APO/FPO addresses. Most items can be delivered within two business days anywhere in the continental U.S. Delivery calculation starts on the first business day after the order is placed. (Business days are Monday through Friday, not including holidays.)
Express shipping is available to Canadian addresses for an additional US$10. Most items will arrive approximately 2 days faster than standard Canadian shipping, though we cannot guarantee an exact delivery date.
Orders to Alaska, Hawaii, and Puerto Rico may only ship via 2 Day or Next Day Rush. Orders to other U.S. territories may only ship via Next Day Rush.
Click here to view the status of your order(s) and track the shipped packages online. You will need to enter your order number, credit card type, last four digits of your credit card number, last name, and zip code. If you have a question about your order, please call our toll-free customer service number: 1-800-491-7514, Monday-Sunday, 7 AM to 10 PM Central Time.
*Free standard shipping offer with $100 minimum purchase (excluding gift cards, gift wrapping, Barbie™ Fan Club membership, and any applicable tax) is not valid on previous purchases. May not be combined with any other offer or discount. The discount appears in your cart when the qualifying item(s) in your cart reach the offer threshold. Applies to standard shipping only, and excludes rush orders and additional shipping charges for Canadian addresses.
**Free standard shipping offer on Wonder Woman™ Dolls - DWD82, DWD83, DWD84 (excluding any applicable tax) expires 6/11/17 at 11:59pm CT. Not valid on previous purchases. May not be combined with any other offer or discount. The discount appears in your cart when you add the qualifying item(s) in your cart. Applies to standard shipping only, and excludes rush orders and additional shipping charges for U.K. or Canadian addresses.
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